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Returns & Exchanges

Due to the perishable nature of our craft beer and food products, all sales are final; however, we are committed to ensuring your satisfaction if you receive damaged or incorrect items. Please inspect your order upon delivery and contact our team immediately if there is an issue with your shipment.

1

Inspect Your Order

Examine your package upon arrival for any signs of leakage, breakage, or order inaccuracies.

2

Document the Issue

Take clear photographs of any damaged cans, bottles, or packaging to help us process your claim with the carrier.

3

Contact Support

Email our customer service team within 48 hours of delivery with your order number and the documentation of the issue.

4

Resolution Process

Once reviewed, we will issue a replacement or a refund to your original payment method for the affected items.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing